FAQS

You often can't tell from the ground, and that's the trap. The obvious signs are missing or lifted shingles, dented gutters and downspouts, dings on your AC unit or metal vents, and shingle granules collecting at the bottom of your downspouts. But hail bruising frequently leaves no visible sign from the driveway while still voiding the shingle and starting a slow leak. Please don't climb up to check yourself. It's dangerous, and untrained walking can create damage that muddies an insurance claim. We do free inspections. We get on the roof, document everything with photos, and tell you straight whether you have a legitimate claim or not. If you don't, we'll say so.

Yes. Call us at 303-876-0055 and we'll get out to stop the water. We can tarp or make a temporary repair to protect your home while the claim works through the process. Emergency mitigation like this is usually covered by your policy, and stopping further damage early is exactly what your insurer wants you to do. Document the leak with photos before and after if you can.

Yep. We walk it with you from start to finish. We inspect and document the damage, meet your insurance adjuster on the roof so nothing gets missed, review the scope and pricing they come back with, and make sure the final work matches what your policy owes you. You still file the claim and stay in control of your policy. We're the ones making sure the damage is fully represented and the repair is done to code. You'd be surprised how much gets left off an adjuster's first estimate.

It's the question everyone asks, and it's a fair one. Hail and wind are non-fault weather events, so a single storm claim usually doesn't raise your individual rate the way an at-fault claim might. What does move rates is area-wide. After a big hail season, insurers often raise premiums across a whole region whether you filed or not. Getting dropped over one legitimate weather claim is uncommon, but every insurer is different, so confirm with your agent before you file. What we can tell you is that ignoring real damage to dodge a claim usually costs more in the long run, because a compromised roof only gets worse.

Sooner than you'd think, so don't sit on it. Your policy sets the deadline, not the state, and most Colorado policies give you around a year from the date of the storm. Some require you to report damage much faster, within a few months, and a few allow up to two years. The safe move is to file as soon as you spot damage. Waiting makes it harder to prove the storm caused it, especially once normal wear sets in. If you're not sure whether a past storm did damage, we'll inspect it free and help you beat the clock.

Yes, and this happens more than it should. A denial or a lowball estimate is not always the final word. Adjusters miss damage, and first estimates often leave out code-required upgrades and full scope. We can re-inspect the roof, document what was missed, and work with your insurer on a supplement or a re-inspection to get the claim corrected. Bring us the denial letter or the estimate and we'll tell you honestly whether there's a case.

1. Actual Cash Value is a depreciated dollar amount that insurance gives you to start a claim or in some cases is the type of policy a homeowner may have that pays only the depreciated amount of the claim.
2. Replacement Cost Value is the estimated claim amount expected to repair the property completely. When you have an RCV policy, the insurance will give you an ACV check minus your deductible and when the work is completed, they send a second check for the full replacement cost.

We get asked this all the time. It is against the law to waive, rebate or pay a deductible for a homeowner from Colorado Senate Bill 38 when insurance is involved. This would be to include:

• giving a discount for placing a yard sign (rebate)
• deducting deductible from total (waive and pay)
• giving gifts such as a tv or i-pad (rebate)
• providing upgraded shingles at no additional cost (rebate)

If a roofing company is offering this to you, be wary. They will often recoup the "loss" by using cheap crews, materials, and cutting corners. 

The good news is all you are responsible for is the deductible and any additional upgrades you want and the insurance covers the rest.

Building code is what a city or county sets up as the parameters to what needs to be added to bring a building up to current code. This needs to be added or done regardless if insurance is paying for it or if it's a cash deal in order to pass inspection. Sometimes there is a waiver on an insurance policy that does not include building code which then becomes the owners responsibility to pay the difference.

Yes. We have the required insurance and licenses in almost every building jurisdiction from Colorado Springs up to Loveland. Colorado does licensing differently from most states. They do not require a statewide roofing license, which is exactly why so many storm-chasing outfits set up here after a big hail event. Always ask any roofer for proof of liability insurance and workers' comp before they set foot on your roof. If a crew gets hurt on an uninsured job, that liability can land on you, the homeowner.

Some out of state roofing companies are decent companies but what happens when the trucks and trailers leave?  If there is a leak, who handles the warranty? It's always better to buy locally with someone that comes recommended.

We're a Denver Metro based company serving the Front Range and into the mountains. The owners have all been in roofing since 2013, and we started Sky Manor in 2019. We came up as reps at the same company and left to build something better, with higher standards for quality and service than what we saw there. Local matters for roofing. We're here for warranty calls, the next storm, and the one after that. Out-of-state crews chase hail events, collect the insurance money, and leave. When your warranty issue shows up two years later, there's no one to call.

Two kinds, and you want both. The manufacturer warranty covers the shingles and materials. Our workmanship warranty covers the installation itself, meaning if something fails because of how the roof was put on, we fix it.

We're an Atlas Diamond contractor, the top tier in Atlas Roofing's certification program. That matters more than it sounds. Atlas's best warranties are only available when a certified contractor does the install, so a standard roofer can't offer them. Being Diamond level lets us put your roof under the Atlas Signature Select system, with coverage that can run up to a 50-year non-prorated term and wind protection up to 130 mph, depending on the shingle you choose.

Both the Atlas coverage and our own workmanship warranty are tiered, so you can match the level of protection to your roof and your budget. Our workmanship warranty comes in three levels: 5-year, 10-year, or lifetime, depending on the package you choose. We'll walk you through the options during your estimate. And remember, a manufacturer warranty means little if the crew that installed the roof is gone or won't stand behind the work, which is the whole problem with out-of-state contractors.

IR Class 4 shingles do work but are not a bullet proof answer to hail. A Class 4 shingle allows for up to 2" hail stones. However, if the hail is somewhat jagged it can cut into a Class 4 shingle as much as any other shingle. The pro is they do hold up to smaller hailstorms keeping you from making as many claims in a hail prone area and in most cases will give you an additional insurance discount. The con is they may work too well and if you do not replace your roof in a 20 year period; your insurance will go up.

Both. Not every problem needs a full replacement, and we'll tell you honestly which one you're looking at. Sometimes a repair is the right call. Sometimes patching a roof that's near the end of its life is just throwing money at it. We'll give you the straight version either way.

Yes. Roofing is the core, but we also handle siding, windows and doors, gutters, and paint, plus wildfire home hardening with our EmberShield division. If a storm hit your roof, it often hit the rest of your exterior too, and we can take care of all of it. Ask us to look at the whole envelope while we're out there.

It depends on the size of your roof, the pitch, the material you choose, and what your local building code requires. Roofs are measured in squares (100 sq ft each). Most residential asphalt shingle replacements in our area run $12,000 to $20,000, though smaller or simpler roofs can come in lower. We can't quote you accurately without seeing it, which is why the inspection is free. And if it's an insurance claim, your out-of-pocket cost is usually just your deductible.

Yes. We finance through multiple lenders, including 0% interest for 12 months. We also offer the Colorado RENU loan for energy-efficient upgrades like new windows and doors. Whether you're covering a high deductible or want to upgrade to better products, financing lets you spread the cost out instead of paying it all at once.

Most residential roofs are a one to two day job once we start. Bigger or steeper roofs, or ones with a lot of detail work, can run longer. We'll give you a clear timeline before we begin, and weather can push a date since we won't rush a roof on in bad conditions.

We handle the permit and the required city inspections as part of the job. When we're done, we do a full cleanup including a magnetic sweep of your yard and driveway for stray nails. You shouldn't have to find our leftovers with your lawnmower or your tires.

Yes, with limits. Shingles need to seal, and that takes warmth, so we watch temperatures and won't install in conditions that compromise the bond. On the Front Range we get plenty of clear, mild winter days that are fine for roofing. If it's not safe or not going to seal right, we'll wait. A roof rushed on in the wrong conditions is a roof that fails early.

EmberShield is our home-hardening service that reduces your home's risk of catching fire during a wildfire. Most homes don't burn from a wall of flame. They ignite from wind-blown embers landing in vulnerable spots like vents, gutters, and roof edges. Hardening addresses those weak points. If you're anywhere along the Front Range wildland-urban edge, it's worth a conversation, and it can help with insurability in higher-risk areas.